Jiffy Lube Reviews and Complaints

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Jiffy Lube Reviews

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  • Houston 1619 Gessner Location



    DO NOT GO HERE!! Just got my oil changed this morning, never had the oil light come on before in my car and now it comes on when I brake and idle. Finally got district manager on the phone after listening to the employees tell me it was nothing they did and hand me back the keys and dismiss me, told me to drive home (I live inside the loop). Now they are changing the filter, he says perhaps it's a bad filter....... Wtf?!?! Hope they haven't damaged my car. Avoid this place if you want your car to run. Horrible especially since the employees are saying it's nothing they... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    slroberts's Picture   slroberts    0 Comments   Comments
  • INCOMPETENT, DISHONEST



    Both my husband and I were lured in to this Jiffy Lube based on the 24.99 oil change sign. Two different cars, different occasions. Neither of us received a 24.99 oil change. They tried to charge me 90 dollars for an oil change, claiming this was way lower than if I were to go to my subaru dealer for same service- that it would be around 140 dollars. Lies, since I usually go there for my oil change, and 70 dollars includes the synthetic oil and new filter, out the door. After wrassling them to a reasonable (but not advertised)price of 65 dollars, I also allowed them to replace a... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    juuumper38's Picture   juuumper38    0 Comments   Comments
  • Was Robbed



    On 9/18/14 at about 1:41pm I arrived at Jiffy Lube in Las Cruces NM at 2765 Northeast Main. went for a regular oil change. I had just placed 40.00$ in my overhead compartment right before turning it over to one of the mechanics.. Now you probably know what happened next.. Probably my fault for leaving money there but you think that was violating enough a the same time? The store number showing on my invoice is #2821. I payed 79.43Dl for oil change which is high already plus someone just taking another 40.00 dls I must say it was a pretty damm expensive oil change dont you think.. Invoice #... More...
    (Repair Services)
    alxram's Picture   alxram    0 Comments   Comments
  • Terrible service



    I took my car to jiffy lube in sugarhouse, salt lake. Terrible service! They told me I would be out in 25 min, they proceeded to help customers who got there after me. Took 50 min. Did not vacuum my car, did not put air in my tires, and then made me sit in my car because it was not actually ready to go when they said it was (and gave me attitude as if it was my choice and I hadn't been shown to my car by one if the other employees). I had taken my car to this same location many times before and always had a positive experience. Sadly, doubt I will go here again now. Terrible service. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    JessH's Picture   JessH    0 Comments   Comments
  • Jiffy Lube Bad Hub Caps



    Went to get the oil changed and ended up with a whole new set of crappy hub caps. While having the oil changed, Jiffy Lube removed the hub caps and checked the air in tires. Upon arriving at home, less than 4 miles away, I found that I was missing a hub cap! I called and Jiffy Lube agreed to replace the hub cap. I trusted them to put a reasonable set on to replace the damage that was done, but once the replacement set was installed, I noticed immediately how poorly they seemed to fit. They kept popping out at the edges and seemed slightly too big. Now, just over 2 weeks later, I am missing... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    PatoCa's Picture   PatoCa    0 Comments   Comments
  • Reynolds Auto Care Centers LLC



    I took my Toyota RAV 4 for an oil change and emission test to Jiffy Lube Service Center #2636 located at 989 North Highway 89, North Salt Lake, UT 84054 (Reynolds Auto Care Centers LLC). The employee there suggested transmission flush, front and rear differential, engine flush and transfer case services. I trusted their %u201Cexpertise%u201D and let them do all the services they recommended. A few hours after the service, my husband and I drove the car out and noticed a few minor shifting differences. Then the car was mostly home over the weekend. Two days later, the car started to make... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    junyihu15's Picture   junyihu15    0 Comments   Comments
  • Jiffy Lube on Delk Road in Marietta



    DO NOT LET THEM CHANGE YOUR OIL, IDIOTS. NONE OF THEM KNOW HOW TO DO AN OIL CHANGE, THE MANAGER BRANDON IS PATHETIC. I HAD AN OIL CHANGE DONE, THEY DID NOT PUT THE FILTER ON CORRECTLY, AND PUT A QUART OF OIN TO MUCH IN MY TRUCK. I WENT TO A SHOP TO HAVE WORK DONE ON MY TRUCK AND OIL WAS LEAKING EVERY WHERE DO TO JIFFY LUBE IDIOT TECHS. THE MANAGER TOLD ME TO COME IN A GET A REFUND, I HAD TO WAIT 2 HOURS AND STILL DID NOT RECIEVE THE REFUND HE WAS TO BUYS DEALING WITH OTHER CUSTOMERS, SO I CALLED THE CUSTOMER COMPLAINT NUMBER SPOKE TO A MANAGER NAMED RYAN. INSTEAD OF HIM TELLING ME TO... More...
    (Repair Services)
  • Overpriced and overrated



    Charge $15 per light to change where most other places do this for 1/2 the price. I even had a light to put in and they still decided to charge 15. They told me they would have had to charge $30 if they used their own. It took exactly 5 minutes to do this. Seriously? Jiffy lube already over charges for everything. I ended up going here because I was in a hurry so I guess in the end I got what I asked for. More...
    (Shopping, Chain Stores)
    dsds's Picture   dsds    0 Comments   Comments
  • Jiffy Lube ruined my transmission



    On March 18, 2014 I paid Jiffy Lube in Lakewood to change my front and rear differential fluid. The next day, March 19, I was driving from my home in Lakewood, Co to Cheyenne, WY for work. when my AT Oil Temp light came on. I immediately pulled over and shut the car down, letting it cool off. While it was cooling, I looked up the closest Jiffy Lube which was in Ft Collins, CO. I drove straight there. They assured me the tech checked the differential fluid and they were fine. The tech then changed the transmission fluid. On Saturday, March 22, we left for spring break. On I70 I saw my mpg... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    kimroberts's Picture   kimroberts    1 Comments   Comments
  • Harassment



    I was in Fallon, Nevada at the Jiffy lube about 3:30 p.m. Saturday afternoon. The first employee, a white male, who is large in size kept looking at my crotch several times as he talked really fast and very loudly. The second employee, a shorter hispanic male kept looking at my crotch repeatedly and charged me $90 for service, which seems high for an oil change. The other employees were constantly trying to get my attention and talking very loudly and annoyingly, repeating themselves over and over with the same comments. I need to know who put these men up to this bad behaviour. I... More...
    (Travel)
    dalejaussi's Picture   dalejaussi    0 Comments   Comments
  • bad attitude with customers



    Have gone to the same jiffy lube told them just to change the oil but the asst manger took out my air filters and cabin trying to sale me them but did not advance me first before he did they are still good and not necessarily for that asked him why told me part of the service never did it before told him to leave it alone was not told to do it so he got an attitude saying I was be load with him ask first the manger did not want me to talk to him and after that he put my car back together and grown me out without service my car have gone there off and on for years and never got told to leave... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    gwbush's Picture   gwbush    0 Comments   Comments
  • Dent in door



    I brought my car into Jiffy lube on Ft Union and 1300 E for their signature oil change. I bout the car used three weeks prior so I figured I would get the oil changed since I was unsure the last time it was changed. When they asked me to come out and start the car I noticed that there was a dent in the door that was not there when I brought it in. They told me that they didnt do it and seemed like they really didnt care. I will never use Jiffy lube again. More...
    (Miscellaneous)
    erob4947's Picture   erob4947    0 Comments   Comments
  • Car Inspection



    I waited 1-HOUR for them to look at the NEW windshield I had installed 2-minuites earlier and sign off on the inspection and they only had one other customer there on 9/05/13 @ 2.00PM. It wasn't until I threated to leave that they took care of me. They had 5 people changing the oil of the other customer and the so called manager was on his cell phone the entire time I was there. I would NEVER return to this location even if the service was FREE. There was only one person that shouldn't be fired and he went to lunch as soon as I arrived. #WORST JIFFY LUBE IN THE COUNTRY More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    mattpino's Picture   mattpino    0 Comments   Comments
  • amazing customer service



    I went for an oil change today at Jiffy Lube on Apache Trail in Apache Junction Arizona today. I was greeted by Nick who was very polite and friendly. After about five minutes he had come to me to go over some details. He had seemed very knowledageable about mechanic work. Nick had a great tone and offered me discounts on "recomended services" My oil change was completed what seemed like five minutes later. After the oil change, I had gone home and verified all the work was done. The only problems where that my tire caps where not all the way tightened and that my glove box was... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    MasterBears's Picture   MasterBears    0 Comments   Comments
  • Lousy service



    Upon entering the lot I noticed most of the employees sitting on the ground with food wrappers and cups- but most were standing as I drove to the back and was greeted and escorted to a small waiting area and told 'there's coffee and water over there- someone will be back to get you'. The area was OK, but I waited until just before leaving for the restroom because an employee had been camped in there over 15 minutes and there was no room spray for when he finished. For my first step I was taken to the computer screen and some laminated sheets under neath my air cleaners. Ah-... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Statbrat55's Picture   Statbrat55    0 Comments   Comments
  • Jiffy Lube Performed Service Incorrectly



    Jiffy Lube installed CV axles on my car. Upon leaving the location, my car became completely disabled in the middle of traffic, having to be pushed off of the road. This resulted from the axle being improperly installed, which caused the axle to come out of my transmission. This was a huge safety issue that could have resulted in serious bodily injury and damage to the car. I have half a mind to sue the company for the risk caused to me and time lost by this poor workmanship. More...
    (Repair Services)
    HP0730's Picture   HP0730    0 Comments   Comments
  • Oil Flush



    I went to Jiffy Lube for a basic oil change with a coupon, and I was subsequently offered services that actually damage your car. An oil flush was offered for an additional $20, and I accepted only to find out that the damages done to my car forced to me sell my car to a dealership since fixing those damages done by Jiffy Lube were too costly. JC in Miami, FL was the person who recommended me to damage my car (indirectly of course). Don't do oil flush on any vehicle especially on older cars like mine! My dad also went to Jiffy Lube, and a technician failed to close a cap causing my... More...
    (Repair Services)
    azun8888's Picture   azun8888    0 Comments   Comments
  • Rip off



    i've been to a branch a few times for oil change ($39) for the free car wash. i thought that was a good deal. on the 2nd and 3rd visit, i noticed they started showing more problems that needed to be fixed. for those who don't know engines and cars, you will tend to believe what they say and the costs add up before you know it. prices are jacked up. the oil stabilizer costs $29 but it's only $19 at canadian tire. they checked the battery and showed me that it needed to be changed with warnings of dire consequences if not done right away. they added they could give me a... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    loriec's Picture   loriec    0 Comments   Comments
  • Jiffy Lube Oil change



    I went to Jiffy Lube for an oil change in Bellville,NJ And the guy goes through this somewhat long list of things the car needs. I was skeptical, the guy seemed like he was trying to pull a fast one. He shows me my oil cap it had a big lump of goo on it, he said it was sludge. I thought to myself, that much sludge all the way up on the cap give me a break. just as I declined the engine flush. Another guy almost on que gets my attention and runs his finger around the opening of the oil fill where the cap goes and has a big lump of goo on his finger. I didn't believe him either.I will... More...
    (Repair Services)
    leoleavell's Picture   leoleavell    0 Comments   Comments
  • Terrible Customer Service



    After receiving an oil change and tire rotation at Jiffy Lube in Hampton, Va, I began to drive off only to find out that my tire was not properly placed. I went back, and complained. Upon geting my vehicle repaired, I immediately called Jiffy Lube customer service where I was told that I would receive a call back from the district manager in 3-5 business days. I did receive a call, but from a very rude person who indicated that it was my word against the store's. He actually became so rude, I hung up the phone. I have filed a complaint with the BBB and the state attorney... More...
    (Repair Services)
    jastra's Picture   jastra    0 Comments   Comments
  • Best Service without a doubt



    Just had the best experience at the local Jiffy Lube. So many times we wait till something goes wrong before we take the time to leave a comment or a post well this time I want to commend the staff at the Jiffy Lube at 2900 Florin Rd in Sacramento CA. They were kind and knowledgable and very very professional. Even took me out to the car to show me the work that had been done. Great job!! I will be a customer for life. Special thanks to King for giving me all the info. Keep up the good work people notice. More...
    (Repair Services)
    LloydEllis's Picture   LloydEllis    0 Comments   Comments
  • Jiffy Lube Oil Pan



    This review has been resolved or replied to by this company. I had my daughter visit one of your locations on 12/5/12, to get the oil changed in my car. A few days later I noticed that my car was leaking oil, excessively. I brought it to my ex-husbands' shop and he said that the plug for the oil pan had been stripped and that is why there is an oil leak, he also found that the air filter cover had not been put on correctly and that is probably why I have been get such bad gas mileage. More...
    (Miscellaneous)
    cidmeg's Picture   cidmeg    0 Comments   Comments
  • Poorly Trained Staff



    On two occasions I went to Jiffy Lube for an oil change. Both times, the %u201Ccheck engine%u201D light came on two days later. I figured out the first time that it came on because the air filter housing had not been closed. The second time, I told the service person that I did not want him to check my air filter because of the inconvenience the last time. Not surprising, he did it anyway. I took it back to the shop and told them to figure it out. They could not. I went home, popped the hood, opened the air filter housing and discovered that a hose had not been re-connected. That... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    sfinch's Picture   sfinch    0 Comments   Comments
  • Great Service



    I was a regular customer of Jiffy Lube from 2002-2010 until a bad experience at the neighbouring service center Meineke discouraged me from the vicinity until yesterday, when I needed an oil change and drove in. The new manager Paul, came out to greet me and gave me the best honest service ever! He was friendly, and very helpful to give me all the answers to my questions and I noticed that he did the same with every cutomer. The other service guys were also pleasant and attentive and it changed my opinion of service centers.Hats off to Jiffy Lube for hiring positive people and making a... More...
    (Miscellaneous)
    sarazacharias's Picture   sarazacharias    0 Comments   Comments
  • Jiffy Lube # 2632 E. WT Harris Blvd Charlotte, NC



    Store Visited - #2632 located at 7024 E. WT Harris Blvd., Charlotte, NC 28215 Invoice # 2632 769227 Bay3 During a routine oil change on 1/30/12 I was told my battery was bad and I should have a new one installed. I paid $89.99 for a new battery. I was told the battery had a 5 year guarantee.  Less than 4 months later I went to my car to drive home from work on 5/22/12 and my car would not start. The gauges were flipping around like they were in a spasm but the car would not even attempt to turn over. Thinking I had a major problem, since I just bought the new battery I called and had... More...
    (Repair Services)
    Keithsmedley's Picture   Keithsmedley    0 Comments   Comments
  • Overpriced Oil Change



    I went in for a standard oil change at Jiffy Lube and was told I needed to have my engine flushed and my air filter replaced. I don't know anything about cars so I trusted they knew what they were talking about. They also told me I needed the top of the line oil for an engine like mine, which it turns out I don't need that. They sold me the oil change (72.99), engine flush (65.99), and air filter (25.99), for a total bill of $178. This is a ridiculous amount for an oil change that should've only cost me $30. I didn't need the air filter replaced, the engine didn't... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)

Jiffy Lube Reviews By Product


Jiffy Lube Comments


usnavy1234 says: (5 months ago)
 0
Horrible they put my in cabin air fikter in wrong now I'm sitting here trying to get a refund and the dumb ass isn't even doing anything about it..... I know they put it in wrong because it was contorted and bent and it was most definitely the wrong part..... do NOT bring yoir car here if you care about it



RipOffReporter says: (7 months ago)
 0
Jiffy Lube in Clayton North Carolina trying to run a scam on car inspections. They always trying to get extra for things not needed. Last time they tried to sell me a 21$ windshield whipper. I got one at Walmart for 3$. Today the jackasses wanted to charge 10$ extra because the car had tint installed by the Mercedes dealer. STAY AWAY FROM THIS RIPOFF!!! HUGE SCAM



Jay17 says: (12 months ago)
 0
I took my car to the jiffy lube 1200 s western in Chicago. I left the place with an oil change and a piece of a temp drain plug in the engine which ended up damaging the oil tensioner chain costing me about 1000.00 I called and tried to get some compensation from them and have since been ignored. The place that fixed my car even gave me the piece to take back to them! I am very disappointed my concerns have gone ignored



him69 says: (2 years ago)
 0
When I was stupid enough to work and pay taxes back in the UK
I hads a set of keys that did the very same thing.
Firemans keys I think they called them as well.
They gave me access to high rise flats to access
the roof to do work on the mobile phone ariels that were placed there.
I was often offered large sums of money for a set. our website: www.locksmith-hamilton.ca



mdsorensen says: (2 years ago)
 0
Second incident at the Herriman Utah Jiffy Lube. First time, my 16 year old daughter took her car in for oil change, later that day she started to get phone calls asking her out on a date from an individual she didn't know, turns out it was an employee that had gotten her number from the work order she filled out. VERY CONCERNING!
Latest incident, they failed my car for 2 holes in the exhaust and bad brakes, (quick side note I joked to my wife they probably failed it because of the political sticker on the car). I took the care to a muffler shop to have the repairs done, and they informed me there were no problems with the exhaust, so I asked them to test the brakes (They are also a safety and emissions shop). No surprise, the brakes passed with flying colors ......Manager at the Herriman store refused to make things right..BAD BUSINESS ETHICS, WILL NEVER GO THERE AGAIN



LUV88AND99 says: (2 years ago)
 0
My daughter got an oil change from Jiffy Lube in Greenville NC--the cheapest one was $50. On top of that, they put a malfuntioned oil filter in it that ruined her motor. This was obvious. A new motor cost $7,000, the rental car cost $275. They refused to accept responsibility for it and wanted me to sign a statement releasing them from liability. They are the worst business around. General Motors and Hubert Vester Chevrolet paid for the engine as a good will gesture to me. Don't ever go to Jiffy Lube if you care about your vehicle because they ruined mine.



anonymous120 says: (2 years ago)
 0
i will admit jiffy lube is a bad place to go to because they are poorly trained and shady i wont trust them even though i was a former employee i have seen things how they ripped people off and sold people unnessary services just to make their quotas for the day their training needs to be completely redone and improved if they were better trained to the highest standard and certified at their job then alot of problems that jiffy lube has will be eliminated another problem you dont hear about is the charater of the employees some of them i have worked with have screwed people over because they can even though its hard to find someone the perfect job but please j lube workers dont try to screw with customers and ruin it for the rest of the people who actually care about their job and like doing it



hjoseph7 says: (2 years ago)
 0
They advertise 29.99 service but you wind up paying much more than that. It's all about bait-and-switch.



ghp1 says: (2 years ago)
 0
To whom it may concern. I am not at all happy with the way my wife was treated at your Measa, Az. store on Country Club RD.. I sent my wife there to get the oil changed in our 2008 pickup. JUST AN OIL CHANGE and lube ! The mechanic there informed her of some so called factory maintinance recomendations. A $167.00 dollars later , they were done. Come on people, how many of your wives are aware of what a vehicle needs and when ? Yes ,I suppose she should have contacted me first , but I am not always where I can be reached by phone at work. She thought she was doing the right thing. She was given the impression , that the extra's were absolutely a must do thing. I feel like that these business practices of yours is a convienant way to make more money from the unknowing. YOU WANT GET ANYMORE OF MY MONEY .



Basonkavich says: (3 years ago)
 0
My wife went in for a $39.99 oil change and came out $322.42 poorer and with a leaking radiator on top of that. It is not her fault. The car had just had a major service and therefore did not need $140 for trans fluid, $80 for radiator fluid, etc., etc. We are going to war. This is the first step to picketing on the sidewalk outside the shop. I will gladly spend $20 on paper and ink to create flyers with the worst of the thousands of complaints to educate the customers going into Jiffylube. Somebody has to stop these crooks.



cristine says: (3 years ago)
 0
There are about 2,400 jiffy lubes across the united states,
85 in washington it's like a monopoly they are a horrible company. They have a A.S.E certified sign in there lobby's, which means nothing. they make minimun wage, how many are from work release? There D.M's are dum as they come. jiffy lube teaches it's employee's how to rip customers off and push sales, with the cheapeast oil which breaks down and builds up deposits in your engine, charges the customer the most. I have seen many cars damaged, they are great for not putting back skid plates, dip sticks,and even oil filters, don't let them service your A.C in fact stop going to these jiffy lube's stop they went bankrupt once. take them off the Map! I was a insider for years



wanda40 says: (3 years ago)
 0
i went to jiffy lube on 40 west in baltimore,md to have a oil charge done.The service man told me i need to have my tranmission flush and he would top off my fuilds. I told the service man to just do the oil change and i would come back for the other services. After being service my car started leaking oil and my anti freeze was leaking too . I had to spend more money to have my car repair on top of paying the 38.00 for the oil change. I call the jiffy lube where my car was service and talk to the manager and was ask to bring my car back. i would not tell anyone to use this place for an oil changeor any other service.there need to be something done about the service from the company.



skydogjr says: (3 years ago)
 0
My son went to the Duvall Wa. Jiffy Lube. I have told him not to let them do any extra work. He had them change the air filter and the side marking light on his 1998 Saturn. They charged him $12.99 to change the light bulb. What a WHAT A RIP OFF.



Chehalis says: (3 years ago)
 0
(READ THIS!!!)On 4/11/2011 Went to an orientation for new employees at 3201 Gilliam RD.Hosted by Michael ST. Augustine.Two days later i reported to my store location at 7844 Wornall RD for my first day of work, The Store Manager said that i would be doing work on the computer all day because i needed to be certified in many different areas.I asked the Manager about the Schedule for the following week and he said that he no longer had the authority to Schedule and that the District Manger (Tim Bradley) was the only one making the schedule for the Store. I then asked the Store Manager several different times during the five hours that i worked if he would contact Tim Bradley and explain the days and hours that i could work.The day that i arrived at the store to fill out an application i explained that i was looking for Full-Time employment and the Only days that i could work would be from Mon-Wed,Open to Close.The Store Manager said that it would'nt be a problem,since the District Manager was the one now Scheduling i wanted the Store Manager to inform him of my Situation so that he would be aware of that when making the schedule.Each time i inquired to the Store Manager,i was told that he could not make contact with Tim Bradley and that he had left several messages.The following morning i called the store and asked the Manager if he had spoken to Tim Bradley,he said no and that ther was no need to worry that he would make sure that i was only scheduled for the days that i applied for.The Manager then stated that the Schedule for the following week had already been made out and that i was not on it,he then told me to contact him the following week reguarding the new schedule and that he would surely have talked to the District Manager by then.I contacted the Store Manager the following week and i was again not on the schedule and he stated to me that he had not made contact with the District Manager.?????????????????? I decided to call the District Manager myself using the number that was provided to me by Michael ST. Augustine at the orientation.I left a total of 8 voicemail messages over a three week period,(Explaining my Situation) but still NO response!!!!-I even Contacted the Corporate Offices in Saint Louis MO.1(636)946-9722 LEFT SEVERAL MESSAGES FOR MICHAEL ST. AUGUSTINE OR FOR ANYONE THAT WOULD CALL ME BACK AND ASSIT ME- OVER AN EIGHT DAY PERIOD WITH NO RESPONSE!!!!!! It is abundantly clear that jiffy lube hired me for Full-Time employment,and simply PHASED ME OUT!!! when my paycheck arrived at the store,i waited several days before picking it up just to see if the Manager would be kind enough to call me and tell me that i have a check at the Store.(YEAH RIGHT!!!)I arrived on 4/28/2011 to pick up my last check for the one day i worked,the first one being for orientation hours.I Noticed a new employee working at the store.The Manager sent an employee to hand me my check,and did'nt even acknowledge me although he clearly seen me.Jiffy Lube's APATHY and LACK of INTERGRITY have Contributed in helping to put me in a Financial Stupor as it relates to my Obligations to Creditors and Financial Institutions,ect.I Will continue my efforts to insure that this type of Unprofessionalism is EXSPOSED AND THE PUBLIC IS MADE AWARE. Everywhere an opportunity presents itself to BLOG,REVIEW,OR send an E-mail THERE MY VOICE WILL BE!!!!! SOMEONE PLEASE HELP ME FOWARD THIS INFORMATION TO (BRETT PONTON)JIFFY LUBE C.E.O.



frogsrock says: (4 years ago)
 0
Jiffy lube on route 70 in NJ HORRIBLE! They will never touch my car again!!! The asst manager is the one that worked on my car & told me I needed my air filter replaced I said ok well he didn't have one & ended up not putting it on properly on my 2008 sentra! It was about 2 hours later when I noticed everytime I stepped on the gas my rpm's went up & my car would hardly move. I thought my tansmission was going out. I called Nissan & told them the problem .I was mad when I got there because I only had my car 4 months so i was yelling at them. Come to find out it was Jiffy Lube that Fucked up my car luckily it was an easy fix!



benjamin59 says: (4 years ago)
 0
White Bridge road in Nashville TN - Staff was eager to work on my girlfriends car, but that is the only thing good to say about them. My girlfriend took her car in for an oil change and rotating the tires. The next day my girlfriend informed me that her car was making a funny noise. I test drove her car to figure out the problem and quickly discovered that they did not tighten the lug nuts. They had also broken two lug nuts off the car. She could have been driving the car and had a tire come off on the interstate. She could have easily been killed. When I called them, as calmly as I could, they said they did not have anyone there that they could leave in charge so the acting manager could come fix the car, and that i would have to wait until the morning. They never called me back. I tightened the lug nuts myself. DO NOT USE THESE PEOPLE!!!



Stephanie2 says: (4 years ago)
 0
Dear Jiffy Lube, I would call this Trickery!!! I was happy to receive your restaurant card when I serviced my car. I as surprised when I found out
the card is just a come on! Not a gift from Jiffy Lube at all. Just the way a resaurant can use Jiffy lube to get customers. See, I get it! Even though you say you are giving us $25.oo, you are not. We still have to pay for our meals and tips. Even your employees gulped when they handed me the card. I can get the same deal by going to the restaurant,I can get a special, and not tip! Now come on Jiffy Lube, do you think you are dealing with a Stupid Idiot with a Purple Wart on her nose. Why can't you just give a free(no stipulation) gift card for $25.00 and I WOULD tell
the whole Damn world what you did.
My e-mail is JuanChicko@hotmail.com - It's Christmas, find it in your heart to correct this false advertisement. I chose your company because
my spirit said this is the one!!!!!On Sept 29/10
at 8:22AM I drove in, the invoice # is 194 2222830,
I received the Royal Treatment, however, and I do mean however the Restaurant Card is such a Hoax I could just cry. Do the right thing! Make me a happy woman this holiday season.................and I promise I will do the right thing!!!!



dan0420 says: (4 years ago)
 0
i believe that 50% of jiffy lube customers lack the knowledge about their cars maintenance schedule i.e. i am a customer review advisor at jiffy lube #1262 and a customer told me that her car ran like shit,so she wants her oil changed hoping that it will run better,this car is a lease so she doesnt want to spend no money on regular maintenance,,i took the air filter out from the car and told her it needed to be changed because it was so badly clogged with debris and dirt that the car was burning excessive fuel causing it to run like shit,,she said it was ok just put the old filter back,,she left and returned the next day saying that she just had her oil changed and the car still runs like shit and that we should be responsible for that,,ILLITERATE is how i would describe this woman,,guess she never understood what i told her about the air filter,,dont always blame jiffy lube because they try really hard to please some of these ILLITERATE customers



DANGER says: (5 years ago)
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Jiffy Lube on University blvd in Jacksonville is horrible!!! People do not go there !!!! THEY PUT WATER IN MY ENGINE!!!



Tonna says: (5 years ago)
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I took my 1996 Saab to Jiffy Lube at 7000 W 95th in Overland Park, Kansas for an oil change. I was told that they shouldn't change my oil until they flushed my engine. What did I know. I now know that you never flush an engine on an older car. My great little Saab, in beautiful cosmetic condition, is ruined. My engine is destroyed. This is the service you can get at Jiffy Lube.



Duane says: (5 years ago)
 0
I was told there was a comment place for FO89146 for prizes yet when I use the search given only recipes come on the screen




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