Jiffy Lube Consumer Complaints All Reviews

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Jiffy Lube Reviews

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  • Terrible service

    I took my car to jiffy lube in sugarhouse, salt lake. Terrible service! They told me I would be out in 25 min, they proceeded to help customers who got there after me. Took 50 min. Did not vacuum my car, did not put air in my tires, and then made me sit in my car because it was not actually ready to go when they said it was (and gave me attitude as if it was my choice and I hadn't been shown to my car by one if the other employees). I had taken my car to this same location many times before and always had a positive experience. Sadly, doubt I will go here again now. Terrible service. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    JessH's Picture   JessH    0 Comments   Comments
  • Support

    Had a oil change and transmission flush, after leaving discovered transmission shifting irregular, went back to jiffy, on good faith they redid the service(on good faith $150) very surprised on that and very happy with it. After service, transmission still had irregular shifting, went to my local dealer. Service cost me ~$250. Contacted Jiffy's customer service and they were very polite and quick in response, even go a fallow up e-mail.After there investigation they determined they were not at fault but did reimburse me for the cost of my service, fedex it to me in 2 days. Not the... More...
    (Repair Services)
    lubeservice's Picture   lubeservice    0 Comments   Comments
  • Come on now...

    Is it really necessary for Jiffy Lube to maximize their profits to such an extent that it discourages the use of any manner of real analysis in the scope of their customer recommendations? The poor chap that had the misfortune to speak to me and make some robotic recommendations, was treated to an earful of what I thought of his recommendations. You see I happen to know quite a bit about what is really needed and what is not needed, unlike the poor fellow I was talking to. He was simply quoting to me the recommendations shown in my owners manual using the severe driving column. He... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    LazyMechanic's Picture   LazyMechanic    0 Comments   Comments


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