Jiffy Lube Complaint

Jiffy Lube Complaint

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Jiffy Lube consumer compaint


On July 6,2015 I took my dodge mini van in to get Freon put in my air conditioner. My air conditioner was working but blowing warm air. I was there about an hour or so and Matt the manager came to me and said my air conditioner was clogged and they couldn't put Freon in it. And to take it and get it unclogged. He didn't charge me .. I took it to Purcell tire co. and they said that something was put in the system, that contaminated the whole system. Their machine they used , was also contaminated as well, and would cost around $4,000.00 to replace it So I went to Jiffy lube and talked to Matt the manager , he denied that he put anything in my system. And said that it was impossible for them to be able to put anything into my system. He called his boss and told me , that I could file a claim. But did not give me a claim to fill out and sign.. I talked to Chrysler dealer and he said it was very possible to put something in my system, and I asked about what it would cost to replace my whole air conditioner system and it would be well over $3,000.00 to replace it. I am a 76 yr old woman and my 85 yr old husband is in a nursing home with alzheimers . I do not have the money to fix it. Jiff Lube is totally responsible for paying me and Purcell for the damages to my car and their equipment. Plus Purcell has lost business because of this. My name is Connie Summers 114 Wall St. New Haven, Mo. 63068 phone no. 573-237-3450 I need help!!!~


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